Archives by Tag 'Feedback'

Autumn Already – Choosing Christmas Gifts

Here we are already – darker evenings and the first cold weather of the autumn – the time many of us begin to sit down and plan what we might think of buying for whom.

We are delighted to see that yet again the Cambridge BrainBox Electronic Kits are beginning to be snapped up. We ourselves have always been pleased with the colourful design and approachability of these educational kits, (together with the simple clear instructions that work for kids).

It is always a joy when we deal with really pleasant people and this feedback came from one of our best – a mother based in Bath

Customer Feedback

To be successful as internet retailers there are a few extremely simple rules to be followed – these rules are really the same rules that apply to all retailers.

First product range & quality
Second competitive pricing
Third customer service

Behind this you have to have a shop front – or website – that lays out product so that people can easily find what they want, might want or what catches their eye.

Although our directors have many years experience in retailing and customer care, at T&L, we have only been trading for two years. During that two years we have concentrated on ensuring that we are the best, or at worst, as good as the best, in each of these areas.